MICHAEL B. DOUGLAS

OBJECTIVE


Obtain a position working as a web developer, or systems administrator

EDUCATION


The Ohio State University, Columbus.
Bachelor of Arts, Communication. 6/2000
Focus areas: Organizational communications, communication technology and society.

TECHNICAL WORK EXPERIENCE


Qwest Communications - Dublin, Ohio
Systems Analyst
7/98- Present


  • Redesigned, implemented, and supported the consumer markets order upload system.
  • Created Perl scripts and batch commands to assist others in daily duties.
  • Provided training and documentation on various systems.
  • Developed Intranet sites with Apache web server and PHP for the Consumer Markets Department.

McClurg Business Systems - Canton, Ohio
PC Consultant
8/94 - 12/98


  • Designed, created, and maintained Lotus Notes Databases for clientele or office use.
  • Provided sales, service, and repair of Mac PCs, x86 PCs, and peripheral equipment.
  • Maintained phone based customer support system.

University Technology Services OSU
PC Technician; Network Support
1/97 - 5/98


  • Received Class 3 designation - the highest level available to undergraduates.
  • Web designer for Security Team.
  • Broadcast technician -- hardware specialist for a Mbone based lecture.
  • Added redundancy layers, and remote accessibility to critical systems on the network.

LEADERSHIP EXPERIENCES


Residence Life - OSU - Columbus, Ohio
Resident Advisor
1996 - 1998


  • Cared for 48 residents of the Stadium Scholarship Dormitory.
  • Provided discipline, programming, and other services as needed.

Stadium Scholarship Dorm - Columbus, Ohio
Music Room Coordinator
1995 - 1996


  • Staffed, ran, and managed the convenience store inside the Stadium Dorm.

AWARDS


Associate of the Month, Qwest Communications
March 99


  • Monthly recognition in the Consumer Operations department.

Circle of Success, Qwest Communications
First Quarter 99


  • Award of distinction granted to the top ten percent of all employees.

REFERENCES


A list of references will be provided upon request.

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